Returns Policy

Our goal is to ensure that you are totally satisfied with your shopping experience.

We accept returns of unopened products up to 60 days after the date of purchase.

If you would like to make a return request, please email orders@purenorth.ca with your order number, the item(s) that you would like to return, and the reason for the return. One of our friendly Customer Care team members will reach out to you as soon as possible with the next steps!